Uncategorized

The Atlanta Hawks recently sent my 95-year-old Mom a Trae Young bobblehead.  She met Trae at a game this season and their photo went viral. As you might imagine, it made her day. Can the Hawks send a gift like this to every fan? No, but as Andy Stanley says, “Do for one what you…

We’ve all been at a restaurant where the owner stops by and asks, “Is everything good?”  We’re all nice people and usually say, Yes, all is well.” What happens next could be a breakthrough for that restaurant. Unfortunately, it rarely happens. It’s not just true for restaurants. It’s true for almost every organization. The reason…

“In order to discover new continents, you must dare to leave your harbor.” — Anonymous The people who get older but don’t seem to age are those willing to still be explorers. They appreciate where they’ve been while embracing the change to keep going, to keep growing. They choose to push away from the harbor…

View this email in your browser I’m currently reading and enjoying “Discipline is Destiny” by Ryan Holiday.  In it, he provides a rather challenging yet true observation about success. “The secret to success in almost all fields is large, uninterrupted blocks of focused time.” As you look at this week, do you have large, uninterrupted…

Everyone you know is facing some sort of challenge — including you and me. Is the challenge breaking you or making you? The challenge is breaking us when we spend more time blaming. The challenge is making us when we ask, “What am I learning?” The challenge is breaking us when we choose shame. The…

My son Cole and I were in Austin, Texas a couple of weeks ago for a speaking engagement at 44 Farms. By the way, you should check out https://44farms.com/. They’re amazing. On the drive, Cole suddenly said, “Hey Dad. Look over there. It’s In-n-Out Burger!” For folks like Cole and me who live in the southeastern…

In a real-world sense, the strategies Jesus talked about in his now-famous Sermon on the Mount can be easy to dismiss. “Sounds good, but that’ll never work in the real world.” For example, take a look at His list: 1. Love your enemies. 2. Pray for those who persecute you. 3. Bless those who curse you.…

In times of uncertainty, we often look for answers. It’s why many of us rely on data, and at times that makes sense. However, there is a danger.  Data can provide clues and insights, but rarely is data the answer. Data can inform but it should never lead. Data can let us know how we’re doing.  It…

Here’s a building business strategy to try this week. I call it: “Surprise and Delight.” What can you do this week to surprise and delight a current customer? What can you do this week to surprise and delight a potential customer? When I was at Gwinnett Church, we built our guest services strategy around this…

When you’re told NO, you must say NEXT. One of the lessons I’ve learned from studying the business success of Sara Blakely is to not be afraid to put your product out there on display, even if you’ve been told NO. For example, the distribution of my two books to bookstores like Barnes & Noble…